For businesses and buildings
Plumbing for offices, clinics and retail units
An out-of-order washroom in a store or office is a problem from the first customer of the day. We repair commercial fixtures, small water heaters and drains quickly, and work early or late so your doors stay open.
- Flushometer and sensor valve repair and replacement
- Kitchenette sinks, dishwashers and instant hot water taps
- Small commercial and point-of-use water heaters
- Accessible washroom fixture installs and swaps
- Licensed, insured trade work (details confirmed when you call)
- Diagnosis before anything is cut
- Emergency calls taken
- Etobicoke and the west end
At a glance
- Typical tenants
- Offices, dental and medical clinics, salons, shops and service counters in plazas and mixed-use buildings
- Common fixtures
- Flushometers, wall-hung toilets and urinals, sensor taps, mop sinks, kitchenettes
- Water heating
- Small tank, under-sink and point-of-use electric heaters
- Scheduling
- Before open, after close or weekends on request
Commercial washrooms are a different animal
Most commercial toilets and urinals use a flushometer rather than a tank: a valve that releases a measured burst of water straight from the supply. When one runs on, short-flushes or will not stop, the fix is usually a diaphragm or a piston kit, not a new fixture. Sensor valves add a battery, an eye and a solenoid to that list.
- We carry common repair kits so most washroom calls are finished in one visit, and we note the valve make and model so future parts are easy to order.
Kitchenettes and staff rooms
Office kitchenettes take a beating: coffee grounds in the sink, a dishwasher running every afternoon, and an instant hot water tap that scales up in our hard water. We clear the branch drain, fix the dishwasher air gap or high loop, and descale or replace instant hot water units.
- If the kitchenette sits far from the main stack, a slow drain is often a long, flat run that needs jetting rather than another cable pass.
Clinics and salons
Dental and medical clinics, salons and spas run more water through more fixtures than a typical office. Hair at salon sinks, plaster or debris at clinic sinks, and equipment connected to the water supply all need attention. Where equipment ties into the supply, a backflow device may be required; we can check and test it.
- We work around appointment books, starting before the first patient or client where we can.
Small fixes that save a lot
- Have one staff member know where the main shut-off is.
- Report a running urinal the same day; it wastes water constantly.
- Keep a strainer in every staff-room sink.
- Do not let a weeping supply line under a vanity wait for the weekend.
Calls we get from offices and shops
- A toilet or urinal that will not stop flushing
- Sensor taps that run on or do not start
- Hot water missing at a staff or customer sink
- A floor drain smell in a back room or storage area
- Water under a vanity or at the base of a wall-hung toilet
How a service call runs
Call the line
Give the unit number, which fixture failed and a good time to enter.
Arrive with parts
Common commercial kits are on the truck.
Fix and test
Fixture repaired and run through several cycles.
Note it
Make, model and work done recorded for next time.